Popular Articles

  1.  Virtuous Integration Overview Video

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  2. Review and Edit Appeal

    Click on one of the ask-range columns or donor types to access the “Review and Edit” page. Check out the “Critical Ask Factor.” This shows you what in your data was the deciding factor for creating the donor's ask amount. Click the blue button to ...
  3. Map Appeal

    Mapping fields will help AskGenius find where you recorded gifts for your last three annual appeals, your latest capital campaign, and/or your latest special event. In the dropdowns, select a parent campaign that grabs all the child communications...
  4. Connect to Virtuous

    On the AskGenius homepage, click “Create Ask Strings.” Click on “Connect to Virtuous.” A Virtuous sign-in modal will appear. Sign in to your Virtuous account. Once connected, your Virtuous environment should appeal on the screen as an option....
  5. Excel Export

    After you click "Export Now", AskGenius will email you a link to download your Excel exports. You will receive two files, the primary list and the secondary list. Note: the links to your export will expire within 12 hours, but you can export again ...
  6. Adding Users

    AskGenius subscribers are allowed to invite unlimited users within their organization. Once you have signed into your account, click on your initials at the top right corner and click “Users.” On the users page, click on the button "Invite User....
  7. Resyncing Virtuous Data

    Remember that the data stored in AskGenius after you sync is static, so it's essential to occasionally resync your data to AskGenius before each direct mail appeal or if there have been significant updates to your data since the last sync. Resyncing...
  8. Subscribe

    Once you have signed into your account, click on your initials at the top right corner and click “Subscription.” On the subscription page, select the pricing tier you plan on using, and click "Subscribe." If you plan to use the Raiser's Edge N...
  9. Select Audience

    Click the dropdown to select the list you want to use for your appeal. Note that you can only choose one list per appeal. Click on "Map Appeal." If the list is grayed out, it means it has not been synced to AskGenius. To sync the list, click "...
  10. Select Tag

    In the dropdown, you’ll find the list of your tags from your Virtuous environment. Select the one you want to use for your appeal.  If you do not see the tag you want to select, had updates or changes to a current tag since your last sync, or you...