Popular Articles

  1. Prepare Export

    On the “Appeal Summary” page, click “Prepare Your Export” on the bottom right of your screen to continue. You will see all the “Mandatory Fields” that will be included on your mailing list. You can include “Suggested Fields” and select any “Custo...
  2. Map Appeal

    This page is designed to locate donation data related to: Annual appeal gifts from the last three years. Gifts to a major capital campaign within the last eight years. Recent gifts to a special event. Selecting Campaigns, Appeals, and Funds...
  3. Subscribe

    Once you have signed into your account, click on your initials at the top right corner and click “Subscription.” On the subscription page, select the pricing tier you plan on using, and click "Subscribe." If you plan to use the Raiser's Edge N...
  4. Map Appeal

    Mapping fields will help AskGenius find where you recorded gifts for your last three annual appeals, your latest capital campaign, and/or your latest special event. In the dropdowns, select a parent campaign that grabs all the child communications...
  5. Excel Export

    After you click "Export Now", AskGenius will email you a link to download your Excel exports. You will receive two files, the primary list and the secondary list. Note: the links to your export will expire within 12 hours, but you can export again ...
  6.  Virtuous Integration Overview Video

    ...
  7. Select Tag

    In the dropdown, you’ll find the list of your tags from your Virtuous environment. Select the one you want to use for your appeal.  If you do not see the tag you want to select, had updates or changes to a current tag since your last sync, or you...
  8. Connecting and Syncing to RE NXT

    In your RE NXT environment, navigate to the Blackbaud Marketplace and search for "AskGenius." Select the AskGenius app and click "Connect." If the option to connect is unavailable, please check with your IT or database administrator for permissio...
  9. Select Audience

    Click the dropdown to select the list you want to use for your appeal. Note that you can only choose one list per appeal. Click on "Map Appeal." If the list is grayed out, it means it has not been synced to AskGenius. To sync the list, click "...
  10. Connect to Virtuous

    On the AskGenius homepage, click “Create Ask Strings.” Click on “Connect to Virtuous.” A Virtuous sign-in modal will appear. Sign in to your Virtuous account. Once connected, your Virtuous environment should appeal on the screen as an option....