Updated Articles

  1. Select Audience

    Click the dropdown to select the list you want to use for your appeal. Note that you can only choose one list per appeal. Click on "Map Appeal." If the list is grayed out, it means it has not been synced to AskGenius. To sync the list, click "...
  2. Connecting and Syncing to RE NXT

    In your RE NXT environment, navigate to the Blackbaud Marketplace and search for "AskGenius." Select the AskGenius app and click "Connect." If the option to connect is unavailable, please check with your IT or database administrator for permissio...
  3. Map Appeal

    This page is designed to locate donation data related to: Annual appeal gifts from the last three years. Gifts to a major capital campaign within the last eight years. Recent gifts to a special event. Selecting Campaigns, Appeals, and Funds...
  4. Subscribe

    Once you have signed into your account, click on your initials at the top right corner and click “Subscription.” On the subscription page, select the pricing tier you plan on using, and click "Subscribe." If you plan to use the Raiser's Edge N...
  5. Environments

    AskGenius users can connect their data in three ways: Raiser's Edge NXT Virtuous Excel Upload You can also access the Excel Upload if you use the Raiser's Edge NXT or Virtuous integrations. Check out our subscription article to learn more ab...
  6. Resyncing Virtuous Data

    Remember that the data stored in AskGenius after you sync is static, so it's essential to occasionally resync your data to AskGenius before each direct mail appeal or if there have been significant updates to your data since the last sync. Resyncing...
  7. Helpful Tips to Get Started with Virtuous Integration

    Before you can create custom ask strings, you’ll need to tag the contacts you want to include. You can tag individual records or apply a tag to contacts in the query results list to identify audiences. Nonprofits will categorize their givers into ...
  8. Review and Edit Appeal

    Click on one of the ask-range columns or donor types to access the “Review and Edit” page. Check out the “Critical Ask Factor.” This shows you what in your data was the deciding factor for creating the donor's ask amount. Click the blue button to ...
  9. Reviewing the Appeal Summary

    All of your donors now have personalized ask strings assigned to them. This page shows you the breakdown. This is a first look at the different levels of gifts your constituents are being asked for. You can click in and out of the different ask-ran...
  10. Select Number of Asks

    Select the number of asks you want in the ask string for your appeal. Choose the frequency – ask for annual gifts (one-time), monthly (recurring or pledges), or a combination.  Click “Choose a strategy” at the bottom right of your screen to conti...